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Privacy Policy

Your Information Security Is Our Responsibility

Last updated: August 2026

1. Introduction

Welcome to Fei Tswei Chronicle: Echoes of Helan and its related services. Ningxia Paxstone Digital Technology Co., Ltd. (referred to below as “we” or “us”) recognizes the importance of your personal information. In accordance with applicable laws and regulations, we will take appropriate security measures and do our best to keep your personal information secure and under your control.

This Privacy Policy explains how we collect, use, store, share, and transfer information when you use our products and/or services, and how we enable you to access, update, delete, and protect that information.

Please read and fully understand this Policy before using our products and/or services. If you do not agree with any part of it, you should stop using our products and/or services immediately.

2. Information We Collect

Depending on how you use our services, we may collect the following types of information:

2.1 Device Information

When you use our game services, we may collect information about your device, including but not limited to its model, operating system version, device identifiers (such as IMEI, Android ID, and IDFA), device sensor information, media access control (MAC) address, IP address, access date and time, software version, and method and type of network connection.

2.2 Log Information

When you use our services, we automatically collect details of your use and retain them as network logs. These may include your search queries, IP address, browser type, telecommunications carrier, language, access date and time, and records of the web pages you visit.

2.3 Account Information You Provide

When you register an account, we may collect information you provide, such as your mobile phone number, email address, nickname, and profile image. If you sign in through a third-party account (such as WeChat, QQ, or Apple ID), we may obtain publicly available profile information from that platform, such as your profile image and nickname.

2.4 Gameplay Data

To provide game services and improve your experience, we may collect gameplay data, including but not limited to game progress, chapter records, achievements, records of your choices and story branches, login duration, activity logs, and in-game interactions.

3. How We Use Information

We use the information we collect for the following purposes:

3.1 Providing Services

We use the information we collect to provide game services, including basic functions such as account registration and sign-in, saving game progress, managing story saves, and customer support.

3.2 Improving the Experience

We use the data we collect to analyze patterns of user behavior and understand user preferences, improve game content, interface layouts, and workflows, and enhance the user experience.

3.3 Security

We use the information we collect for identity verification, security protection, fraud monitoring, and risk control to help keep your account secure and our game services running normally.

3.4 Customer Support

When you contact customer support, we may retain records and the content of your correspondence or calls, or the contact details you provide, so that we can respond and help resolve your issue.

4. Information Sharing and Disclosure

We do not share your personal information with third parties except in the following circumstances:

We share your personal information only for lawful, legitimate, necessary, specific, and clearly defined purposes, and only to the extent necessary to provide the services. Our partners are not authorized to use the information we share for any other purpose.

5. Third-Party SDKs

To provide you with the full range of services, our product may integrate third-party software development kits (SDKs). The following is a list of the principal third-party SDKs we use:

SDK Name Type of Service Types of Information Collected
Tencent Cloud Cloud services and data storage Device and network information

We conduct rigorous security monitoring of third-party SDKs and require their providers to comply with applicable laws, regulations, and privacy requirements. Please refer to each provider's official documentation for its specific privacy policy.

6. Data Security

We take information security seriously and will take all reasonably practicable measures to protect your personal information:

6.1 Encrypted Storage

We store your personal information using encryption technology and industry-standard encryption algorithms to protect its confidentiality and integrity during storage.

6.2 Access Controls

We have established strict controls over access to personal information. Only authorized personnel may access your information, and all access is logged and audited.

6.3 Security Audits

We regularly conduct security assessments and penetration tests, carry out comprehensive audits of data processing activities, and promptly identify and remediate security vulnerabilities.

Although we have taken the reasonable and effective measures described above and fulfilled our obligations under applicable law, please understand that technological limitations and malicious activity mean that no internet service can guarantee the security of information at all times, even with the greatest effort.

7. Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy. If we cease operating our product or services, we will notify you through means such as push notifications or public notices, and delete or anonymize your personal information within a reasonable period.

We may retain your personal information where necessary to comply with legal requirements, including to:

8. Your Rights

In accordance with applicable laws, regulations, and standards in China, as well as common practices in other countries and regions, we support your exercise of the following rights over your personal information:

8.1 Right of Access

You have the right to access your personal information, subject to exceptions provided by law. You can view your personal information in the account settings within the game to exercise this right.

8.2 Right to Rectification

If you find that personal information we process about you is inaccurate, you have the right to request a correction. You can edit your personal information through the account settings within the game.

8.3 Right to Deletion

You may ask us to delete your personal information in the following circumstances:

8.4 Account Deletion

You may request deletion of your account through the account settings within the game or by contacting customer support. After your account is deleted, we will stop providing you with products or services and delete or anonymize your personal information as required by applicable laws and regulations.

8.5 Withdrawal of Consent

You may withdraw consent for a particular permission through your device settings, the in-game settings, or by contacting us. After you withdraw consent, we will no longer process the corresponding personal information. Your withdrawal will not affect processing carried out before the withdrawal on the basis of your authorization.

9. Protection of Minors

We take the protection of minors' personal information seriously. If you are under the age of 14, you must obtain your guardian's consent before using our products and/or services.

We will use or disclose information about minors collected with a guardian's consent only where permitted by law, expressly authorized by the guardian, or necessary to protect the minor.

We take the following measures to protect minors' personal information:

If you are a minor's guardian and have questions about the minor's personal information, please contact us using the details provided in this Policy.

10. Cookies and Similar Technologies

To keep the website operating properly, we may store small data files called cookies on your device. Cookies typically contain an identifier, a site name, and numbers or characters. They enable the website to remember your preferences.

We do not use cookies for any purpose other than those described in this Policy. You can manage or delete cookies according to your preferences. You can clear all cookies stored on your computer, and most browsers allow you to block them. If you do so, however, you may need to reset your preferences each time you visit our website.

11. Changes to This Policy

We may revise this Privacy Policy from time to time. When it changes, we will notify you of the revised Policy in an appropriate manner in connection with a version update and ask you to review it again.

For material changes, we will provide a more prominent notice, such as an in-game announcement, push notification, text message, or special notice on a webpage, explaining the specific changes to the Privacy Policy.

Please read the revised Privacy Policy carefully. By continuing to use our products or services, you indicate your agreement to our processing of your personal information in accordance with the updated Policy.

12. Contact Us

If you have questions, comments, or suggestions about this Privacy Policy, or wish to exercise your rights relating to personal information, please contact us through one of the following channels:

Under normal circumstances, we will respond to your request within 15 business days.